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Terms and Conditions
Welcome to Volumenzeit Watches!
These are the terms and conditions for:
1. Scope of Application and Contracting Party
These Terms and Conditions apply to all contracts concluded between customers and the operator of the online shop available at volumenzeit.com, regarding the purchase of goods offered in the online shop.
The contracting party is:
Dmitrii Vorontsov
operating under the brand “Volumenzeit”
Kienestrasse 1
80933 Munich
Germany
E-mail: info@volumenzeit.com
Phone: +49 (0) 89 69314282
The brand name “Volumenzeit” is a registered European Union trademark and does not constitute a separate legal entity.
Any references to “we”, “us” or “our” refer to the above-mentioned contracting party.
These Terms apply exclusively. Any conflicting or deviating terms of the customer shall not apply unless expressly agreed in writing.
2. Subject Matter of the Contract
The subject matter of the contract is the sale of wristwatches, accessories and related products, including customizable and engraved items, via the online shop.
Product descriptions, images and configuration options displayed in the shop are provided for informational purposes only and do not constitute legally binding guarantees unless expressly stated otherwise.
3. Conclusion of the Contract
The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
By clicking the “Buy Now”, “Place Order” or similar button, you place a binding order for the items contained in your shopping cart.
The time at which the contract is concluded depends on the selected payment method:
Credit Card, PayPal, Apple Pay, Klarna:
The contract is concluded immediately at the time you initiate the payment transaction and the payment service provider successfully authorises the payment.
Bank Transfer or Invoice (if offered):
The contract is concluded when we send a separate order confirmation by e-mail or dispatch the goods, whichever occurs first, but no later than five (5) days after receipt of the order.
We reserve the right to withdraw from the contract in the event of delivery impossibilities, force majeure, or obvious pricing errors. In such cases, any payments already made will be refunded immediately.
4. Prices and Taxes
All prices displayed in the online shop are final prices.
Due to the small business status pursuant to § 19 of the German Value Added Tax Act (UStG), no VAT is charged or shown.
Any additional shipping costs, customs duties or import taxes for deliveries outside the European Union are not included in the product price and may be charged by the respective authorities or logistics providers.
5. Payment
Payment is processed exclusively via external payment service providers, such as Mollie, including payment methods like Apple Pay, Klarna and PayPal.
The available payment methods are displayed during the checkout process.
We do not store payment card numbers or other sensitive payment credentials.
Payment service providers may carry out automated fraud and risk assessments. We receive only the result of such checks (approved or declined), not the underlying analysis.
6. Delivery and Shipping
Delivery is made to the shipping address provided by the customer during the checkout process.
Delivery times stated in the online shop are estimated delivery times unless explicitly designated as binding.
If delivery times are stated on the order or product page, these refer exclusively to the estimated transit time (“in transit”) after handover of the shipment to the shipping provider.
In addition to the stated delivery time, a processing and dispatch preparation period of up to 1–2 business days may apply.
In the event of delivery delays caused by circumstances beyond our reasonable control (including force majeure, strikes, customs delays, or disruptions at shipping providers), delivery periods shall be extended accordingly.
Partial deliveries are permissible insofar as they are reasonable for the customer.
7. Retention of Title
The goods remain our property until full payment of the purchase price has been received.
8. Right of Withdrawal (Consumers Only)
Consumers within the meaning of § 13 BGB have a statutory right of withdrawal.
Detailed information regarding the right of withdrawal, including conditions, deadlines and procedures for exercising this right, is provided separately in our Withdrawal Policy, which forms an integral part of these Terms.
9. Customised and Engraved Products
Products that are customised, engraved or otherwise manufactured according to customer specifications are produced individually.
Such products are excluded from the right of withdrawal, unless the delivered product is defective or does not correspond to the agreed specifications.
Customers are responsible for carefully reviewing engraving previews, spelling and configuration selections before placing the order.
10. Warranty and Defects
Statutory warranty rights apply.
For consumers, warranty claims are governed by the provisions of §§ 434 et seq. BGB.
Any additional manufacturer warranties apply independently and do not limit statutory warranty rights.
11. Liability
We shall be liable without limitation for damages resulting from intent or gross negligence, as well as for damages arising from injury to life, body or health.
In cases of slight negligence, we shall be liable only for the breach of essential contractual obligations (cardinal obligations). In such cases, liability shall be limited to the foreseeable damages typical for the contract.
Any further liability shall be excluded to the extent permitted by law.
12. Use of the Website
The website may only be used in compliance with applicable laws and these Terms.
Any misuse of the website, including unlawful activities, interference with technical systems or infringement of third-party rights, is prohibited.
13. Intellectual Property
All content on this website, including texts, images, product designs, graphics and trademarks, is protected by copyright and intellectual property laws.
Any use beyond personal, non-commercial use requires our prior written consent.
14. User Content and Reviews
By submitting reviews, photos or other content, customers grant us a non-exclusive, royalty-free right to use such content for presentation, marketing and promotional purposes.
Customers confirm that they hold all necessary rights to the submitted content and that such content does not infringe third-party rights.
15. Data Protection
Personal data is processed in accordance with our Privacy Policy, which forms an integral part of these Terms.
16. Assignment
The customer may assign rights or obligations arising from this contract only with our prior written consent.
We may assign contractual rights and obligations provided that this does not adversely affect the customer’s rights under the contract.
17. Governing Law and Jurisdiction
German law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
For consumers, this choice of law does not affect mandatory consumer protection provisions of the country in which the consumer has their habitual residence.
If the customer is a merchant, the exclusive place of jurisdiction shall be Munich, Germany.
18. Consumer Dispute Resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
The former EU Online Dispute Resolution (ODR) platform has been discontinued.
Consumers may still contact national consumer protection bodies or alternative dispute resolution entities in their country of residence.
19. Age Restriction
Our products and services are intended for individuals 16 years of age or older.
20. Severability Clause
If individual provisions of these Terms are or become invalid, the validity of the remaining provisions shall remain unaffected.
21. Amendments to These Terms
We reserve the right to amend these Terms where necessary to reflect changes in legislation, case law or operational processes.
The version applicable at the time of the order shall prevail.
22. Battery Disposal Information (BattG)
Since our products may contain batteries, we are obliged under the German Battery Act (BattG) to inform you:
Batteries must not be disposed of in household waste.
You are legally obliged to return used batteries.
You may return used batteries free of charge to our business address or at designated local collection points.
23. Contact
For questions regarding these Terms and Conditions, please contact:
info@volumenzeit.com
Last updated: 11 December 2025
