Extra strap of your choice

  • Pitch Black Bracelet Strap

    Pitch Black Bracelet Strap

  • Dusted Pink Bracelet Strap

    Dusted Pink Bracelet Strap

  • Ocean Blue Bracelet Strap

    Ocean Blue Bracelet Strap

  • Timeless Silver Bracelet Strap

    Timeless Silver Bracelet Strap

  • Shadow Black Leather Strap

    Shadow Black Leather Strap

  • Daydream Pink Leather Strap

    Daydream Pink Leather Strap

  • Island Blue Leather Strap

    Island Blue Leather Strap

  • Country Green Leather

    Country Green Leather

  • Midnight Black Milanese Strap

    Midnight Black Milanese Strap

  • Purple Plum Milanese Strap

    Purple Plum Milanese Strap

  • Stormy Blue Milanese Strap

    Stormy Blue Milanese Strap

  • Dancing Pink Milanese Strap

    Dancing Pink Milanese Strap

  • Shimmering Steel Milanese Strap

    Shimmering Steel Milanese Strap

Volumenzeit Limited Warranty
At Volumenzeit, we take pride in creating handmade, personalized watches, straps, and jewelry that combine excellence in design and precise engineering, reflecting the unique style of each customer. Every piece is meticulously crafted by skilled artisans, ensuring high quality in each product.
We stand behind our commitment to quality by offering specific
Warranties for each product
Watches
2-year limited warranty from the date of purchase.
Straps
1-year limited warranty from the date of purchase.
purchased separately
Jewelry
1-year limited warranty from the date of purchase.
Keychains
No warranty. Keychains are considered decorative items only, with no functional purpose; no after-sales service is available unless the product is defective.

Scope of the Warranty

This warranty exclusively covers manufacturing defects and material faults under normal usage conditions for the following products:
Movement
Covers defects in the Swiss Parts RONDA 762E mechanism, ensuring accuracy within a range of -10/+20 seconds per month.
The battery is not included in the warranty coverage.
Case and Crystal
Covers structural or material defects in the 316L stainless steel case and scratch-resistant sapphire crystal.
Dial
In the event of significant visible paint defects on the dial, a full replacement of the watch will be arranged.
Watches
Straps
Covers manufacturing defects such as stitching issues or clasp failures on stainless steel bracelets, Milanese mesh, or leather straps with a 22 mm width.
Jewlery
Coverage for manufacturing defects, such as clasp malfunctions or material flaws on pendants and chains made from 925 sterling silver.

Technical Specifications

To aid in understanding the materials and characteristics of our products, we provide the following technical details:
Straps
22 mm width
made from premium Genuine Leather
soft and durable for daily wear
22 mm width
made from 316L stainless steel
with an anodized finish for corrosion resistance
22 mm width
made from 316L stainless steel
anodized or painted finishes for a modern, wear-resistant look.
Jewellery
Made from 925 sterling silver with a platinum coating for enhanced durability, tarnish resistance, and hypoallergenic properties.
Made from 925 sterling silver with a rhodium coating for increased shine, tarnish resistance, and durability.
Keychains
  • Material: Hei-Cast 8400, a non-toxic polyurethane known for elasticity and chemical resistance.
  • Keychain Ring: Zinc alloy with an electroplated coating for corrosion resistance and a long-lasting, vibrant finish.
Keychain Ring
is made of Zinc alloy with an electroplated coating for corrosion resistance and a long-lasting, vibrant finish.

Hei-Cast 8400

(a non-toxic polyurethane known for elasticity and chemical resistance.)
Material
Warranty Exclusions
The following are not included in the warranty coverage:
  • Damage due to improper use (impacts, drops, exposure to extreme conditions).
  • Aesthetic wear and tear (scratches, color changes).
  • Unauthorized repairs or modifications by third parties.
  • External components such as batteries, crystals, and additional straps.
  • Water damage beyond the specified 5 ATM (50 meters) resistance for watches.
  • Keychains, as they are excluded from warranty coverage.
Procedure to Request Warranty Service
To request warranty service:
1
Initial Contact
2
Evaluation
We will review your request and provide a service authorization number if approved.
3
Repair or Replacement
If the claim is valid, we will repair or replace the product with equivalent components.
4
Return Shipping
Volumenzeit will cover shipping costs for valid claims.
Limitation of Liability
Volumenzeit is not liable for indirect or incidental damages resulting from the use or inability to use our products. Total liability is limited to the purchase value of the product.
Warranty Registration
Register your product at www.volumenzeit.com/register within 30 days of purchase to facilitate future claims.
Additional Assistance
For further assistance or questions, contact support@volumenzeit.com